Product Owner

About the role

You will own the product backlog for one of our AI products and decide what the team builds next, and why. You will spend time with customers and with engineers, and you will be the person who can say what "done" means for every item.

What you will do

• Own and prioritise the backlog, balancing customer needs, product strategy and technical health.
• Write user stories and acceptance criteria that engineers can build and test against.
• Define how AI features are judged: accuracy targets, test sets, and what the product should refuse to do.
• Run sprint reviews and demos, and gather feedback from customers and internal users.
• Track adoption and outcomes after each release, and feed what you learn into the next cycle.

What you will bring

• Several years as a product owner or product manager on a software product.
• Experience in an agile team alongside engineers and designers.
• Strong written communication. Your tickets are clear enough that nobody has to ask.
• Curiosity about how AI products are evaluated and where they fail.

Nice to have

• Experience with B2B or enterprise SaaS.
• Familiarity with contact centre, marketing or data analytics products.
• Arabic.